This does not extend to problems that arise from normal wear and tear. The manufacturer of Salt Water and Sun-San Sandals offers a guarantee for one year against defective materials and workmanship. If you are unsure of sizes please do not purchase Final Sale items as they are not eligible for exchange and we don't want to disappoint.įull priced items purchased with a coupon code are considered Final Sale, this includes discounts automatically applied at checkout.Īll exchanges and returns must be pre-arranged within 30 days of purchase ( with an extended 45 day window for all items purchased in December). Sale and final sale items are non-refundable and may not be returned or exchanged. Assessment of this is at the discretion of Salt Water Sandals Australia. Please make sure you try on your sandals indoors on a carpeted area – we will not accept returned shoes with marks on the sole. Items must be returned in original condition and packaging (including the original box and inner packaging). Please make sure you check our sizing information and Size Guides carefully before placing your order as Salt Water and Sun-San sizes are unconventional.įor change of mind returns we will exchange or accept returns within 14 days of purchase, with shipping at customer’s expense. Salt Water Sandals Australia reserves the right to change pricing at our discretion and without notice.įor items purchased from one of our authorised stockists, please contact the store of purchase.įor items purchased from please fill out the form enclosed with your order, including the order number, and return to:įull priced items: incorrect sizes may be exchanged on one occasion within 14 days with shipping at the customer’s expense. Please contact us at pricing is given in Australian Dollars (AUD) and includes 10% GST. Should you have any queries regarding sizing, fit, product styles or any other questions about the Salt Water or Sun-San ranges? Our team is happy to help. However, be sure to dry away from direct sunlight/heat. How to keep your Salt Water sandals looking good…Īs the name implies, it’s fine to wear Salt Water and Sun-San sandals in the water (including at the beach, jumping in puddles etc) and they can be hand washed in cold water using a mild detergent, if dirty. If you experience rubbing/tightness, simply pop your sandals on and stand in a bucket of cool water for a few minutes and then allow your sandals to dry while you’re wearing them so that they mould nicely to the shape of your foot. Please note that Salt Water and Sun-San sandals should fit firmly across the foot on first wear and will gradually adapt to your foot shape. We know it can be confusing, so if you are unsure about sizing please contact us at or The Sun-San Shark is slightly smaller than other Sun-San styles so we recommend you size up in these. Salt Water Infant, Child and Youth styles: the US size is one size up from the Salt Water size given on the bottom of the sandal.Īll Sun-San styles: these come in standard US sizing (this is the size given on the bottom of the sandal). For guidance, please refer to the size guide above. For US Women sizes, please go up by two sizes. Salt Water Adult sandals: are manufactured in traditional US men’s sizing. Please see a list of our authorised stockists here. Please note this chart is a guide only.Īs with all shoes it is best to have your sandals fitted as all feet are different and everyone prefers to wear their sandals differently. Please refer to the size guide chart below or here, before placing your order. Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed.All sizes listed on this website refer to Salt Water and Sun-San sizing, which are unique to our brands. ![]() Next Working Day (if ordered before 11PM Sun – Fri, all orders placed on Sat will be available for collection on Mon) Next Working Day (if ordered before 11PM Sun - Fri / 9PM Sat)ĭelivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (excluding next day delivery.
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